Trust & Safety

TransitionForward uses AI to summarize uploaded documents, suggest pathways, draft action items, and recommend resources. AI is a starting point, not a decision-maker.

• AI output can contain errors, omissions, or outdated information.
• Every AI-generated summary, recommendation, or draft is reviewable and editable by you.
• AI does not replace IEP teams, clinicians, school staff, or legal counsel.
• We never use a child's data to train any third-party model.

• Student records you create are scoped to your account by row-level security at the database layer.
• Uploaded IEP documents live in private storage with signed-URL access that expires.
• Only collaborators you explicitly invite (and accept) can view a student's record.
• We do not sell, rent, or share student data with advertisers or data brokers — ever.

Sensitive actions — uploading IEPs, sharing with partners, inviting school staff — require an explicit, logged consent record. You can revoke any consent at any time from the Trust & Consent page in your signed-in account.

• Accounts are protected by email/password or trusted single sign-on.
• Two-factor authentication is available and recommended for educators and admins.
• Share links you create can be revoked at any time, and access is logged.

You own your data. You can:

• Export your student records and pathway reports from your account.
• Delete any individual record, document, or your entire account.
• Request a full data-deletion audit by emailing us through the Help & Contact page.

If something feels wrong — a privacy incident, a bug exposing data, harassment, or a safety concern about a student — please reach us immediately through the Help & Contact page. Signed-in users can also use the floating Feedback button on any page.